Refund policy

Return & Refund Policy

Thank you for shopping with us at Fetaro. We want you to love your purchase, but if you're not fully satisfied, we’re here to help.

✅ Returns

We accept returns within 3 days of delivery.

To be eligible for a return, your item must be:

Unused and in the same condition that you received it

In its original packaging

Accompanied by proof of purchase (order number or receipt)

Please contact our Support Team at support@fetaro.com before sending your return to receive authorization and instructions.

✅ Return Address

All approved returns must be shipped to:

Fetaro Returns Department
6754 Carrera Drive
Las Vegas, NV 89103
USA

🚫 Non-returnable items

The following items cannot be returned:

Products damaged due to customer mishandling

Items used or not in original condition

Final sale or clearance items

💰 Refunds

Once your return is received and inspected, we will notify you via email.
If approved, your refund will be processed to the original payment method within 5–10 business days.

📦 Exchanges

We only replace items if they are defective or damaged. To request an exchange, please email us with photos of the issue.

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

❓ Questions?

If you have any questions about returns or refunds, feel free to contact us anytime at:

📧 support@fetaro.com