Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.
Domestic Shipping (U.S.)
We offer standard shipping (3–7 business days) and express options (1–3 business days) at checkout.
Shipping rates are automatically calculated at checkout based on weight and destination.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for the tracking information to become active.
Lost or Delayed Packages
If your package appears lost or delayed, please contact us at support@fetaro.com and we’ll work with the carrier to resolve the issue. FETARO is not responsible for delays caused by the carrier or incorrect shipping information provided at checkout.
International Shipping
Currently, we offer shipping within the United States. International options will be added soon.
Local Delivery or Pickup (if applicable)
If you’re in the Las Vegas area, you may be eligible for local pickup or delivery. Please contact us directly before placing your order.
Customs and Import Taxes
Buyers are responsible for any customs or import taxes that may apply.
Contact
For questions about shipping or delivery, reach out to us anytime at support@fetaro.com.